Are you winning or losing?
10-15%
Each year, the average company loses 10-15% of its customer base
84%
84% of customers leave because of poor service
4%
Only 4% of unhappy customers tell you – the other 96% just leave
Send a smile with our customer appreciation gifts
When you make a sale, we’ll send out branded ‘thank you’ gifts on your behalf. For your customer, it’s a long-lasting reminder of your business and how much you value their support. For you, it’s an opportunity to promote special offers, get feedback and help solve problems – all tried and tested ways of boosting satisfaction and building brand loyalty.
Fire up your teams with our training and mentoring sessions
Whether your team is made up of fledgeling sellers or experienced pros, we’ll show them how to deliver the ultimate customer satisfaction experience. And when they’ve got the hang of that, we’ll share some simple techniques to boost future sales, upsell and drive referrals through recommendations. If you can make your customers an extension of your sales team, why not?
